The Toppe Firm investigating a potential class action lawsuit against Marriott related to their email marketing practices. Marriott frequently sends emails with false or misleading information in the subject lines, in violation of state consumer protection laws. For instance, it sends emails indicating that the recipient is getting “5 free nights” at a hotel, when in reality, the recipient must first apply for a credit card, spend $3,000 using that credit card, and pay a $95 per year fee on the credit card. There are specific consumer protection laws in various states that prohibit a business from making these types of allegedly false and misleading statements in email subject lines, as these types of statements have the capacity to deceive consumers. We will seek $500 in statutory damages per false or misleading email.

Marriott customers who would like to get involved in this potential class action should contact Jeffrey C. Toppe at jct@toppefirm.com or submit the form on this page.